ServiceNow’s Cloud Automation Platform Handles 25 Billion Queries per Hour Powered by MariaDB


ServiceNow Praises MariaDB’s Scalability, Performance and Reliability; Highlights Company’s Responsiveness

NEW YORK – MariaDB M|18 User Conference – Feb. 26, 2018 – MariaDB® Corporation, the company behind the fastest growing open source database, today announced that ServiceNow is transforming work with the power of MariaDB TX, which as ServiceNow’s database of choice is serving 25 billion queries per hour while storing tens-of-petabytes of data. MariaDB is critical to ServiceNow’s cloud automation platform, a solution that 40 percent of the world’s 2,000 largest companies rely on to modernize and transform their service delivery. In a keynote at MariaDB’s annual user conference, M|18, Tim Yim, Director of Operations for ServiceNow, will detail how ServiceNow operates at massive scale on cloud infrastructure and with MariaDB.

Tweet this: ServiceNow transforms work with the power of #MariaDB TX, serving 25B queries per hour.

“Our work with MariaDB has given us all the technical capabilities we need for our platform and a level of responsiveness I’d characterize as going ‘above and beyond,’” Yim said. “Whether they’re addressing a question or a challenge we have in real time, or accepting input into the product roadmap, MariaDB is ready, willing and eager to collaborate.”

ServiceNow focuses on near-perfect availability with redundancy built into every layer of its cloud platform. Reliability is vital to all ServiceNow customers, particularly to those supporting tier-one critical systems such as hospital magnetic resonance imaging (MRI) machines and engine equipment in power facilities. Uptime is an absolute must. ServiceNow deploys MariaDB TX over its multi-instance architecture to provide high availability.

“We are grateful for the collaborative relationship with ServiceNow that helps guide the MariaDB roadmap,” said Max Mether, Head of Server Product Management, MariaDB Corporation. “Customers like ServiceNow inspire new ideas for our products and validate new features, which in turn benefits the broader MariaDB community. Going forward, we’re excited about further expanding the scope of our work together as ServiceNow’s business continues its impressive growth rate.”

MariaDB not only fulfills the open source mandate for ServiceNow but also proved to be a collaborative development partner. Today, the two companies continue working together on new features around real-time data definition language (DDL) as well as plans to enhance encryption for cloud computing.

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About MariaDB Corporation

MariaDB Corporation is the company behind MariaDB, the fastest-growing open source database. MariaDB, with a strong history of community innovation and enterprise adoption, provides the most functionally complete open source database. MariaDB powers applications at companies including Google, Wikipedia, Tencent, Verizon, DBS Bank, Deutsche Bank, Telefónica, Huatai Securities and more.

MariaDB solutions are engineered to run on any infrastructure – bare metal servers, virtual machines, containers, public and private clouds – and is available in all leading Linux distributions, including Ubuntu, and is the default database in openSUSE, Manjaro, Red Hat Enterprise Linux (RHEL) / CentOS / Fedora, Arch Linux, SUSE Linux Enterprise and Debian, with a reach of more than 60 million developers worldwide.