Get started with a subscription that fits your needs
MariaDB subscriptions combine the popular MariaDB Server with additional products and services for enterprise production deployment and peace of mind. Analysts report that customers score MariaDB highly for its pricing practices, yet another reason to drop us a line.
MariaDB Community Server
MariaDB Enterprise Platform
Enterprise-grade Database Solution for Production Workloads
-
SOFTWARE
- MariaDB Enterprise Server
- MariaDB Enterprise ColumnStore
- MariaDB MaxScale
- MariaDB Application Connectors
- MariaDB Integration Connectors
- Enterprise Tools: Monitoring, Query Editor
- Enterprise Docker Images
- SUPPORT OPTIONS
- RECOMMENDED ADD-ON
MariaDB Enterprise Platform Plus
Enterprise-grade Database Solution Built for Scale
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SOFTWARE
- MariaDB Enterprise Server
- MariaDB Enterprise ColumnStore
- MariaDB MaxScale
- MariaDB Application Connectors
- MariaDB Integration Connectors
- Enterprise Tools: Monitoring, Query Editor
- Enterprise Docker Images
- MariaDB Galera Cluster
- MariaDB Enterprise Operator
- SUPPORT OPTIONS
- RECOMMENDED ADD-ON
Support Levels
| Standard | Premium | |
|---|---|---|
| Ticket support | ✓ | ✓ |
| Engineering Support | ✓ | ✓ |
| Telephone Support (b) | No | ✓ |
| Real-Time Chat | No | ✓ |
| Extended Support Beyond EOS | Eligible | Eligible |
| Automated Weekly Summary Report of Issues | ✓ | ✓ |
| Quarterly Executive Review | No | ✓ |
| Hotfix builds | ✓ | ✓ |
| Premium Support Engineer | No | ✓ |
| Technical Account Manager | Eligible | Eligible |
| Remote DBA | Eligible | Eligible |
| 24x7 for Urgent Priority Issues | ✓ | ✓ |
| SLA - Urgent Priority Issue First Response | 30 Min. | 15 Min. |
| SLA - High Priority Issue First Response | 2 Hour | 1 Hour |
| SLA - Standard Priority Issue First Response | 4 Hour | 4 Hour |
| SLA - Low Priority Issue First Response | 8 Hour | 8 Hour |
| SLA - Ongoing Urgent Priority Issue Replies | No | 4 Hour |
| Business critical prioritization | No | ✓ |